Contact us
Talk to a real person.
No forms, no ticket numbers. Call, WhatsApp or email us directly and you'll deal with someone who knows your file.
Call us
The fastest way to a quote or claims help.
+254 728 701 946
Send documents, logbooks and photos with ease.
+254 728 701 946
Email us
For quotes, policy documents and general enquiries.
info@bimaplex.insure
Office hours
- Monday – Friday
- 8:00 am – 5:00 pm
- Saturday
- 9:00 am – 1:00 pm
- Sunday & Public Holidays
- Closed
For urgent claims outside office hours, call or WhatsApp — we'll respond as soon as we can.
Where we are
Nairobi, Kenya. Office visits are welcome by appointment — call ahead and we'll have everything ready for you.
What to expect
When you reach out
Quotes
Tell us what you'd like covered and we'll come back with compared options — usually within a few working hours.
Renewals
Policy coming up for renewal? Send us the details and we'll check whether your current cover is still the best deal.
Claims
If something has gone wrong, call us first. We'll tell you exactly what to document and lodge the claim on your behalf.